Dxc Technology Off-Campus Drive 2022 | Hiring Freshers

Dxc Technology Off-Campus Drive 2022 | Dxc Technology Is Hiring From BCA & BSC Students Passing Out From The 2021 & 2022 | Apply Now

Dxc Technology Off-Campus Drive 2022
Dxc Technology Off-Campus Drive 2022
Dxc Technology Off-Campus Drive 2022 Details
Job RoleSenior Assistant Service Delivery Coordinator
QualificationBCA | BSC
Batch2021 | 2022
Salary3 LPA
Job LocationAcross India
Venue LocationVirtual(Online)
Last Date17 July 2022
Dxc Technology Off-Campus Drive 2022 Details
Double Click To Apply Now

Educational Qualification

  • Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
  • 60% aggregate in academics (10th, 12th & Graduation) 
  • Salary: 3 LPA ( 2.8 Fixed+20K joining Bonus) + Night Shift Allowance
  • Industry: IT- Services
  • Functional Area: IT Software Services & Maintenance
  • Employment Type: Full Time, Permanent

Job Specifications

  • An Ability to work with cross functional teams across all domains 
  • Good written and spoken English 
  • Flexible to work – 24×7 Support (night/morning shifts) 
  • Work Experience: 0-1yrs 
  • Work location: Bangalore/Chennai/Noida/Gurgaon/Hyderabad

Roles and Responsibilities

Candidate plays a role of an ongoing interface between client and DXC. 

  • Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues. 
  • Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times by partnering with L2, and L3 teams within the organization.
  • Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. 
  • Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status. Monitoring the given tasks as needed.
  • Ensures compliance with internal processes and standards for IT Support.
Double Click To Apply Now

Apply Link

RECENT POSTS