DXC Technology Off Campus Drive For BCA & BSC Students 2021 Batch

Tech Jobs / By / September 24, 2021

DXC Technology Off Campus Drive 2021

DXC Technology is scheduled to hire Non-Engineering -2021 batch graduates. The detailed eligibility and application process are given below

Job RoleSenior Assistant Service Delivery Coordinator
QualificationB.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry
Batch2021
ExperienceFreshers
Salary2.6 LPA
Job LocationBangalore, Chennai, Noida, Gurgaon, Hyderabad
Last DateASAP

Detailed Eligibility

  • Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
  • 60% aggregate in academics (10th, 12th & Graduation)
  • Salary: 2.6 LPA(FIXED) + Night Shift Allowance
  • Industry: IT- Services
  • Functional Area: IT Software Services & Maintenance
  • Employment Type: Full Time, Permanent
DXC Technology

Job Specifications

  • An Ability to work with cross functional teams across all domains
  • Good written and spoken English
  • Flexible to work – 24×7 Support (night/morning shifts)
  • Work Experience: 0-1yrs
  • Work location: Bangalore/Chennai/Noida/Gurgaon/Hyderabad

Roles and Responsibilities

  • Candidate plays a role of an ongoing interface between client and DXC.
  • Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues.
  • Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times  by partnering with L2, and L3 teams within the organization.
  • Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
  • Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status.
  • Monitoring the given tasks as needed.
  • Ensures compliance with internal processes and standards for IT Support
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