Infosys & Arrow Hiring Freshers From BSc BCA and BCom & BBA Students for The Various Roles, All The Details Are Given Below, Apply ASAP
|Year of Passing||2022 – 2023||2023|
|Eligible Degrees||BSc, BCom, BBM, BCA, BBA, BA||BSc, BCom, BBM, BCA, BBA, BA|
Infosys BPM Hiring Details : Infosys & Arrow Hiring Freshers
|Job Title||Freshers – Customer Support|
|Shift||24*7 (Flexible Shift)|
Infosys BPM hiring for Freshers – Customer Support
- Work Location: Pune
- Skills: Customer Support
- Designation: Process Executive
- Exp: 0- 2Yrs
- Shift: 24*7(Flexible Shift)
- Qualification: Any graduate
- • To improve customer confidence being empathetic to a variety of new and experienced learners needs.
- • Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
- • Actively support customer queries on general enquiry, activations, fulfillment, disputes ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner.
To participate in an on call, providing a 24 hours, first line support service to customers
- Escalate an issue according to the company escalation processes.
- Ensure Customer Service Level Agreements are met or exceeded;
- Respond to customer enquiries in a timely and efficient manner;
- Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
- Execute transactions as per prescribed guidelines and timelines
- Ensure customer/user confidentiality and data protection at all times
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Arrow Is Hiring – Details
|Job Title||Fresh Graduate – BSc/BCom/BBM/BCA/BBA/BA|
|Year of Passing||2023|
|Program Duration||1 year (Extendable/Converted as FTE)|
|Eligible Degrees||BSc, BCom, BBM, BCA, BBA, BA|
|Availability||Subject to performance & role availability|
What You’ll Be Doing
- Perform basic job role functions with close supervision.
- Assist experienced employees by performing entry-level tasks.
- Communicate in a professional manner using verbal and written communications.
- Perform basic problem-solving functions.
- Monitor and report on assigned business area measurements as applicable.
- Work in real time corporate environment and adapt the transition from college to corporate world.
What We Are Looking For
- Fresh Graduate – BSc/BCom/BBM/BCA/BBA/BA– 2023 Passed out.
- Apprentice Program for 1 year (Extendable/Converted as FTE subject to performance & availability of roles)
- Excellent Written and verbal English communication skills.
- Express ideas with clarity since role require regular exchange of communication.
- Demonstrate Logical and analytical thinking skills.
- Skill in prioritizing work and multi-tasking
- Committed and willingness to learn, contribute and grow.
- Process oriented and a good team player
- Good to have Knowledge on MS Office : Basic Excel & PPT is an addon advantage. )
What’s in for you
- On the job skill-based training, projects, assignments, opportunity to learn new skills.
- Annual Leaves
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of USD $37.12 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.Learn more at www.arrow.com.Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what’s possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/. For more job opportunities, please visit https://careers.arrow.com/us/en.
Location: IN-KA-Bangalore, India (Sri Hari Tower) Converge
Time Type: Full time, Job Category: Business Support
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