Mphasis Off Campus hiring Drive 2023 | Apply Now

Mphasis Off Campus hiring Drive 2023 For The Freshers From Any Degree Graduate Passout From 2020 To 2023 All The Details Are Given Below.

Mphasis Off Campus hiring Drive 2023

Company Name	Mphasis
Website	www.mphasis.com
Positions	Technical Support Associate
Designation	Technical Support Associate
Eligibility	Any degree
Batch	2020/2021/2022/2023
Job Location	Bangalore
Experience	Fresher

Mphasis Off Campus hiring Drive 2023

Excellent english communication skills, no special accent ( Neutral Accent ) , proactive work attitude, strong sense of responsibility and learning ability.
2. Should be flexible for rotational shifts.
3. Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
4. Knowledge in customer support.

Provide professional remote technical support services for end users.
2. Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
3. Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance
4. Special cases are upgraded in time, and cooperate with other teams to solve user problems
5. Clearly and completely record case information in the system according to the process
6. Find out the user’s usage needs and recommend upgrading products and configurations to improve the user’s experience.