Global Payments Off Campus Drive 2023 | Apply now

Global Payments Off Campus Drive 2023 : Global Payments Off Campus Drive 2023 Global Payments Drive is conducting an Off Campus Drive for candidates belonging to the batch of 2022/2023. The company is inviting applications from individuals who hold a Bachelor’s degree in any field. If you possess the required qualifications and are interested in this opportunity, we encourage you to submit your application promptly.

Global Payments Off Campus Drive 2023
Global Payments Off Campus Drive 2023
Company NameGlobal Payments
Company Websitewww.globalpayments.com
DesignationAssociate Technical Support Analyst
EligibilityB.E/B.Tech/BCA/B.Sc
Job LocationPune
SalaryBest In Industry
Global Payments Off Campus Drive 2023.
Eligibility Criteria for Global Payments Off Campus Drive 2023:

Eligibility Criteria

  • A Bachelor’s degree is a requirement for this position.
  • Candidates with a degree in Computer Science or Management Information Systems are given priority, although candidates with other degrees will also be considered.
  • Previous experience in a relevant field is not typically necessary.
  • Having previous experience in IT Server, Network, and/or PC Support, or IT customer support will be an added advantage.

Role

  • Responsible for the installation, maintenance, and repair of servers and network devices on the edge (such as desktops, laptops, MDM platform, MACs) and associated systems.
  • Ensures that all installation, repair, and maintenance processes adhere to company policies, standards, and industry best practices.
  • Assists in the selection of appropriate software to meet user needs and requirements.
  • Performs troubleshooting of software and hardware failures, as well as identifying and resolving network issues specifically related to servers, desktops, laptops, MDM platform, and peripheral equipment.

Responsibility

  • Prepares desktops and laptops for deployment by imaging devices and conducting thorough testing to ensure proper functionality.
  • Ensures seamless integration of Thin Client and Virtual Desktop Infrastructure (VDI) devices with file servers, mail servers, and other relevant systems.
  • Takes the lead in setting up and configuring hardware and software for new team members as the primary analyst.
  • Assists in maintaining the functionality and efficiency of computer and user objects within the active directory.
  • Configures user access to basic Local Area Network (LAN) services, including setting up email accounts for new team members and removing access for terminated team members.
  • Constructs and configures the necessary infrastructure that supports LAN services under appropriate supervision.
  • Addresses routine technical issues related to desktop/laptop hardware, such as replacing peripheral equipment in case of failure, resolving basic software corruption in Microsoft Operating Systems, and troubleshooting installed software.
  • Ensures that technical issues are resolved effectively by delivering replacement equipment as instructed.

Desired Skills and Capabilities

  • Skills / Knowledge – Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
  • Job Complexity – Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
  • Supervision – Normally receives detailed instructions on all work.
  • Client facing communication skills – Builds positive customer relationships, and works with clients to understand and respond to issues
  • Problem resolution skills – Investigates and provides solutions to issues, incidents, and problems
  • Organization – Prioritizes work according to business need, with minimal support

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